Privacy policy

Embroidist is committed to protecting your privacy. This policy
explains how we collect, use, and safeguard your information
when you visit embroidist.com.

INFORMATION WE COLLECT

When you place an order or interact with our store, we may collect:
- Your name, email address, phone number, and shipping address
- Payment information (processed securely via Razorpay — we never
store card details)
- Browsing behaviour on our website via cookies and analytics tools

HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries and custom order requests
- Send you marketing communications (only if you've opted in)
- Improve our website and customer experience

THIRD PARTY SERVICES

We work with trusted third-party services including:
- Razorpay — for secure payment processing
- Shopify — our e-commerce platform
- Meta (Instagram/Facebook) — for advertising
- Email and WhatsApp marketing tools

Our website uses cookies to improve your browsing experience.
You can disable cookies in your browser settings.

YOUR DATA RIGHTS

You have the right to access, correct, or delete your personal
data. Email us at support@embroidist.com to exercise these rights.

Last updated: March 2025